In Tech Support, the big thing is to gain as many certifications as you can … Oh boy. I’ve been at this for 20 years, and just because you have this fancy CCIE or JNCIE, all that means is you know how to take a test. It does not mean that you know anything.
I remember a few cases, where someone had a network down, and I could see his email signature showed he has a CCIE. What was the solution? Proxy ARP. That is so simple, probably a CCNA could have solved it.
So when I see a certification on a resume, I look at it like a driver’s license. It just means you studied, but do you know anything about network security, or network basics? Not necessarily. So that’s the main reason why I never went for any certifications … it doesn’t mean you know anything, and it’s a big waste of time.
However, I’ve been forced to take it now. Damn bureaucracy … What I hate about these certification tests is that they don’t tell you what they want you to answer. All the questions are damn riddles. I know the product left and right, and still, I just barely pass … but I guess all that matters is the passing grade, not that you get 100%. Oh well. I guess I still have a job, at least.
Ok, I guess they encourage me to brag about this, so here it is (after all the kicking and screaming). Maybe now I can continue what’s more important … cycling!